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App support

How can we help?

Get help with the Sequana apps for iOS, iPadOS, and macOS, including access, sign-in, synchronization, notifications, and account questions.

Access is invite-only

The apps are working tools for private investigators and other people collaborating with Sequana on a case. If your casework requires access, Sequana will provide an account with permissions appropriate to your role. There is no public sign-up.

Send the form below and we’ll reply by email, usually within one business day. You can also email us directly at [email protected].

Include the device and app version if you know them. Do not send passwords or confidential case material.

By sending, you consent to our use of these details only to answer and support your request, as described in our Privacy Policy.

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